An Unhappy Florist - Didn't Know There was Such a Thing!

My sister-in-law Stef, who is a florist in Utah sent me flowers last week with good wishes for last Friday's procedure. The Honolulu florist, Howard's Downtown Florists, delivered the flowers on Thursday. They called from their shop to see if I would be at home. I said I was and that we had a gate and dogs and to call when they got there. The flower delivery guy called and said "I'm outside," so I said I would be right out. I went outside and no one was there. So I called his cell phone and he didn't answer. I called back 30 seconds later and left a message that he must be at the wrong address. I then call the shop to tell them and to see if they could contact him. He calls me while I am on hold with the shop and says immediately with attitude, "I'm STILL waiting outside!" (who says that?) I reply that I am also outside and that he must be at the wrong address. He says again with attitude, "I am at the address that was given to me!" (again, who says that?) He then goes on a rant about dogs barking at him and being in the hot sun. Apparently the wrong address given to him accidentally by my sister-in-law, dogs that don't belong to me, and the weather that I can't control, seem to be my fault! (who does that?) I tell him the correct address and he still goes on his rant. I tell him that I called his cell phone twice within 1 minute and left a message. He tells me that that was his daughter who left a message on his phone. I finally lose my temper with him and say, "Look, just deliver the god damned flowers and get the fuck out of here!" (a Mean Girl says that!) Yes, not my finest moment, but I reacted to his horrible tone. He gets to my gate and of course it is an unfriendly exchange. He says that next time my mainland relatives wants something sent last minute to call another florist. I tell my sister-in-law all of this and she calls the store the next day. The delivery guy is the owner! She apologizes to him for accidentally giving them the wrong address. He rants at her for the hot sun, the barking dogs, not having his cell phone on him when he was waiting outside at the wrong address (in the same "it's your fault" attitude that he displayed to me). Turns out that he didn't want to do the last minute order, which he could have turned down, but didn't (not that that is an excuse for his bad attitude). He then asks her if I told her that I swore at him. She replied, "Yes she did. And if you were talking to her then like you are talking to me now, I would have too!" I love her (she would be a perfect addition to the Mean Girls!).